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Creating A Culture Of Trust: Understanding Others Before Being Understood
- Creating a culture of trust: Where does it start?
- Extending your trust to others.
- Being an approachable source of confidential support.
- Actively listening.
- Sincerely acknowledging other’s perceptions, thoughts and feelings.
- Collaboratively taking ownership.
- Providing the needed support to enable your team to perform at the highest level possible.
Overview of the webinar
Trust is at the very core of sound business relationships. Intrinsic to trust is the expectation that all will act in a way that is mutually beneficial, meaning that trust is a critical component of effective leadership. Trust breeds stronger working relationships and a healthier organizational culture.
Who should attend?
- CEOs
- Senior Vice Presidents
- Vice Presidents
- Executive Directors
- Managing Directors
- Regional Vice Presidents
- Area Supervisors
- Managers
Why should you attend?
By attending, you will understand how to even more effectively:
- Create a culture of trust: Where does it start?
- Extend your trust to others.
- Be an approachable source of confidential support.
- Actively listen.
- Sincerely acknowledge other’s perceptions, thoughts and feelings.
- Collaboratively take ownership.
- Provide the needed support to enable your team to perform at the highest level possible.
Are you interested in growing the level of trust you and your team experience in each other?
Could you use a ‘trust-building refresher”, to help you get a better handle on things?
Would you like to brush up on your communication skills, so you can improve your and your team’s results?
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our effectiveness at creating a culture of trust, accelerating our team members’ and team’s performance, adding to the bottom-line!
Faculty - Mr.Chris DeVany
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1.5] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org