Communication Skills – Effective,Efficient, and Tactful Methods

Image credit: thebluediamondgallery
Duration 60 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW22E0520

  • Five Absolute Truths
  • Circular Theory
  • Poor Communications
  • Effective Communications
  • Awareness
  • Listening
  • Verbal
  • Written
  • Body Language

Overview of the webinar

Effective and efficient communication is vital to any business, whether verbal, written or through body language. It is possible to get your point across clearly, respectfully, and properly.  All employees represent your business and should leave a positive and lasting impression, internally as well as externally.  There are many unwritten rules to professional communication etiquette, particularly now with the preponderance of technology venues. In addition to sharing points of view, listening skills are also a huge component of successful message transmissions. Guidelines can help to identify what is appropriate, tactful, and respectful in various business communication settings while giving recognition to varying styles, preferences, and personalities.

Who should attend?

All, Management, Leadership Teams, Owners, employees

Why should you attend?

Misunderstandings infect relationships, including in the workplace.  It isn’t always just what you say but also how you say it and how you look that can cause angst.  Attend this webinar to learn more about what you can do to improve your communication skills.  

Faculty - Miss.Deborah Jenkins, SHRM-CP, PHR

Deborah Jenkins is a workforce and leadership trainer, keynote speaker, business management consultant, executive coach, and writer, who helps entrepreneurial organizations of any size or industry to leverage their corporate culture advancement through development of their leadership and human capital assets.

In addition to having a Bachelor’s Degree in Human Resource Management and Professional Certifications from renowned organizations including a SHRM-CP from the Society for Human Resource Management (SHRM) and a PHR from the Human Resource Certification Institute (HRCI), she has over 25 years of real world experience in human resource management, business consulting, and training and development in a variety of industries including higher education, manufacturing, construction, accounting, telecommunications, retail, health care, fitness, government, union, and nonprofits. She serves her clients by using her expertise in leadership growth and development, teamwork and collaboration, change management, emotional intelligence and agility philosophies utilizing neuroscience principles, employee engagement, motivation and innovation, problem-solving using critical thinking skills, and most passionately, Diversity, Equity, and Inclusion.

Deborah is also an Authorized Everything DiSC® Partner, offering her clients the valuable personality assessments and solutions that address personal tendencies, preferences, and approach agility.  Further, she has been a active member and board member for SHRM local and state chapters as well as Toastmaster’s International local chapter. Deborah is a life-long Montanan and when she isn’t busy with her business, HR Solutions, LLC, she enjoys roaming the mountains with camping, hiking, and 4-wheeler adventures, tooling the lakes on her SeaDoo’s, tending to her yard and garden, entertaining family and friends, and indulging in meditative pi-yoga.

Credits

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

100% MONEY BACK GUARANTEED

Refund / Cancellation policy
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