How to Manage and Resolve Conflict in the Workplace

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60  Mins


Basic & Intermediate

Webinar ID


  • To help participants recognize areas in their personal and professional lives that need improvement and develops strategies to accomplish their conflict management goals
  • To identify various types of conflict and how it affects employees, clients, and others in the work environment;
  • Empower participants to report, oppose and end the disruptive and destructive conflict in the workplace; and support and assist in mediating a dispute in the workplace, if it occurs.

Overview of the webinar

"How to Manage and Resolve Conflict in the Workplace" - The art of managing and resolving conflict in the workplace is a 60-minute webinar that focuses on the problem of conflict and how to prevent it in the workplace. It provides an overview of the conflict, how destructive and costly it can be for employers, its components, and strategies to prevent and resolve it.

Who should attend?

  • Managers
  • General Managers
  • Directors
  • All HR Directors, Managers, and Generalists
  • All Employees

Why should you attend?

  • To provide an opportunity for employees to learn about the issue of Conflict Management and Resolution and to talk about how conflict affects the work environment
  • To help employees understand the consequences for not managing and resolving conflict in the workplace and the consequences of breaking the rules
  • To offer structured exercises that help empower employees to work together to create a positive and productive work environment.
  • To enable employees to want to serve in team leadership roles to support their organization's conflict management and prevention initiative

Faculty - Mr.Harold Levy

U. Harold Levy is a national and international speaker, trainer, consultant and recognized expert on civil rights compliance issues, human resources, leadership and management. Mr. Levy has over 25 years of experience in the profession, most recently as the Eastern Regional Business Enterprise Analyst for the Department of General Services, Bureau of Minority and Women Business Opportunities. Some of Harold’s clients have included major pharmaceutical corporations, Police Departments, colleges and universities, and state and county government agencies.
Harold Levy has published several articles on topics relating to Equal Employment Opportunity and Affirmative Action, Equity Issues, Student Recruitment and Retention, Civil rights and Human Resource Issues. A graduate of the Pennsylvania State University, Harold Levy has a Bachelor’s degree in International Relations, a Master’s Degree in Public Administration and is a certified Mediation Counselor. Mr. Levy is the recipient of many awards including the prestigious Administrative Service Award at the University of Minnesota Duluth, and the Tri-State Consortium of Opportunity Programs for New Jersey, New York and Pennsylvania.
Mr. Levy is an adjunct Sociology at Northampton Community College and serves in several communities and professional organizations including Northampton County Human Relations Advisory Council on the Pennsylvania Human Relations Commission; American Association for Affirmative Action and as President of the Pennsylvania Black Conference on Higher Education


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit


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