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Larry Johnson is the co-author of two top-selling books: Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity. He’s also written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. Larry has written more than 200 published articles on the topic of improving organizational culture.
Larry has delivered more than 2000 presentations for association conferences, corporations and government organizations including:
• SGMP (Society of Government Meeting Planners)
• SHRM (Society of Human Resource Management)
• Southwest Airlines
• Harley-Davidson
• Training Magazine National Conference & Expo
He has also presented more than 300 webinars for various clients
Difficult people--they are everywhere. Perhaps it’s a colleague who is continually disagreeable. Or it’s a subordinate who chronically complains about everything but never takes responsibility for fixing anything. Maybe it’s a customer who treats you rudely as ...