Ms.Audrey Halpern

Wherever people work together and share common interests, close personal relationships can develop. Personal situations, conflicts, biases and perceptions between coworkers can create workplace difficulties and legal issues for many organizations and their HR ...

The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communica ...

As managers or supervisors who are tasked with getting work done through others your communication style matters.  The way to begin to communicate more effectively will depend greatly on your knowing more about your particular communication style, as well as ...

Managing conflicts efficiently is a skill everyone must have.  Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you ...

According to a three-year-study conducted by Washington, D.C.-based Leadership IQ, nearly half of 20,000 new hires it tracked had failed within their first 18 months on the job. That wasn't because managers hadn't correctly ascertained their skill sets—instead ...

One of the most significant problems that remote workers may fall victim to is burnout. Managers still own 70% of their employee's engagement, whether they are remote or not. Meaningful conversations still need to continue. Each "challenge" associated with cau ...

The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communica ...

Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice the ...

According to a Microsoft study, humans now have a shorter attention span than a goldfish.[1] Where a goldfish can hold their attention spans for 9 seconds, ours starts to decline after 8 seconds. With phone and computer notifications pinging, our focus on a t ...

When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modelling the difficult employee’s behavior. Employee morale decreases and your organization’s resul ...