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Validity : 16th Sep'21 to 26th Sep'21
Historically, AR Management has been a backroom function focused on minimizing bad debt expense and browbeating customers into paying on time. Incremental revenue from existing and new customers, market segments and geographies is often constrained by over-cautious bad debt risk avoidance and old-line thinking. I call this Transactional AR Management.
In today’s competitive markets, can any customer-facing department in your firm afford NOT to be Strategic with a laser focus on:
Strategic AR Management is today’s AR Management with its focus on the customer experience and driving revenue. Other benefits such as lower operating cost, shorter cycle times, and improved cash flow are also realized.
This is accomplished by the following actions/programs:
John Salek is President of Revenue Management Associates, an Accounts Receivable & Order to Cash consulting company. He is a highly experienced financial professional with proven performance in the Order to Cash process including order and contract processing, billing, dispute management, credit control, collections and cash application. John has worked in a broad range of industries with over 250 clients.
John’s consulting experience includes a variety of engagements that have generated over $800 million of increased cash flow, improved productivity, and enhanced customer service for over 250 companies. Improvements in process, metrics, staff skills, and technology tools have been implemented to drive measurable improvements in cash flow, cost, bad debt exposure, and customer satisfaction.
John has led numerous High Impact Receivables Recovery projects that have enabled clients to recover from deterioration in their receivables asset. Such deteriorations are often caused by integration of acquisitions, implementation of new ERP applications, and migration to Shared Service Centers. These “one-time” Recovery projects have delivered substantial benefits in cash flow, cost, bad debt exposure, and customer satisfaction.