Emotional Intelligence: A Vital Skill for Managers and Employees to Succeed in the “New Normal” Workplace

Duration 60 Mins
Level Intermediate
Webinar ID IQW21F0646

This webinar will cover these seven topics that will increase the understanding and application of EQ:

  • Define Emotional intelligence (EQ): what it is and why it’s important 
  • Provide an EQ competency model and the four domains or core skills that are essential
  • Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
  • Provide examples of how EQ is used for hiring and selection, high potential leadership development, team effectiveness, sales
  • Review three sell-management skills to increase your professional and leadership EQ
  • Put it into practice: How to use EQ in  a variety of real-world workplace situations
  • Plan actions or next steps for implementing key ideas and skills

Overview of the webinar

Emotionally intelligent managers, supervisors, and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others

On the other hand, those with low EQs continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problems and improve productivity, and tend to alienate the members of their teams and other stakeholders.

There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater level of self-awareness and control as well as a better understanding of others, your key talent will be more focused, disciplined, collaborative, and productive.

In this webinar, they will become familiar with the EQ model and learn how to apply EQ skills to become more effective leaders, managers, and professional staff.

Who should attend?

  • CEO’s
  • COO’s
  • VP of Human Resources
  • Chief Learning Officer
  • Directors
  • Project Managers
  • Operation  Managers 
  • Supervisors
  • Team Leaders
  • Human Resources Professionals
  • Business Development  Professionals
  • Business development Managers and Supervisors
  • Marketing Professionals
  • Marketing  Managers and Supervisors
  • Sales Managers
  • Sales Account Representatives

Why should you attend?

In today’s workplace, it isn’t enough for managers, supervisors and professional staff to be smart; what’s required is to have emotional intelligence (EQ) - the ability to manage effectively emotions and behavior; navigate this new normal workplace, and make the right decisions that will achieve positive results. 

By using the emotional intelligence skills and mindset that you will learn in this webinar, you’ll gain the ability to more appropriately respond to the challenges in this “new normal” workplace and more effectively eliminate the stress and the frustration that often come with dealing with rapid change and uncertainty.

Join us, and discover exactly what emotional intelligence is why it’s recognized as one of the hottest performance tools for success-minded people; how you can easily “raise” your EQ, and gain insight and tools you can apply to make your job and career more satisfying and successful.

Faculty - Ms.Marcia Zidle

Marcia Zidle is a board certified executive coach, business management consultant and keynote speaker, who helps entrepreneurial ventures; small to medium size enterprises and professional firms to leverage their leadership and human capital assets. 
 
She has 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits. She brings an expertise in social and emotional intelligence; executive and team leadership; employee engagement and innovation;  personal and organizational change management.
 
Marcia is also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media giving practical advice to CEO’s, company owners and executive teams that are planning or are in the midst of, ambitious growth and change.

Credits

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

06-23-2021 - Emotional Intelligence.pdf
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